It appears that the first review is primarily based on not the Incident with the child but the fact that the parent is bitter about being called out on school fees?
Really shocking service and unprofessionalism at its best. The receptionist terrorizes and speaks to parents anyhow. They are non responsive on issues of assistance raised with them, only when you raise an issue expressing your unhappiness with their service is when you get to a form of a wrath-filled response. They have even closed their Google Maps review functionality.
This is one of the worse schools, they asked every child in a class to bring a certain snack, i delivered for my son on that morning while he was still in class gave it to the receptionist/secretary, it was given to another child who ended up with two, while my son was there having non. The response was that they made a mistake. While they could have could both parents to check. I was forever called to bring proof of payment for school fees, on suspicion i did not pay.
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